Privacy Policy - YTMp3.Support

Last updated: December 2024

1. Information We Collect

1.1 Information You Provide

YouTube URLs you submit for conversion
Contact information when you reach out to us
Quality preferences and settings

1.2 Automatically Collected Information

IP address and general location
Browser type and version
Operating system information
Usage patterns and preferences
Device information

2. How We Use Your Information

We use the collected information for the following purposes:

To provide and operate our conversion service
To improve our service quality and user experience
To respond to customer support inquiries
To prevent abuse and ensure service security
To analyze usage patterns and optimize performance

3. Data Storage and Security

3.1 File Storage

We do not permanently store your converted files. All files are automatically deleted from our servers within 24 hours of conversion.

3.2 Security Measures

SSL encryption for all data transmission
Secure server infrastructure
Regular security audits and updates
Access controls and monitoring

4. Cookies and Tracking

4.1 Essential Cookies

We use essential cookies to ensure our service functions properly and to remember your preferences.

4.2 Analytics Cookies

We may use analytics cookies to understand how users interact with our service and to improve functionality.

4.3 Cookie Management

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect service functionality.

5. Third-Party Services

Our service may interact with third-party services including:

YouTube (for video processing)
Analytics providers (for usage statistics)
Security services (for protection against abuse)

These services have their own privacy policies that govern their use of your information.

6. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

When required by law or legal process
To protect our rights or property
To prevent fraud or abuse
With your explicit consent

7. Your Rights

You have the following rights regarding your personal information:

Right to access your personal data
Right to correct inaccurate information
Right to delete your personal data
Right to object to processing
Right to data portability

8. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers.

10. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through our Contact page.

Your Privacy Matters

We are committed to protecting your privacy and ensuring the security of your personal information. If you have any concerns or questions, please don't hesitate to contact us.